Trust property management

Club Rentals company has been managing residential and commercial real estate since 2000.

It’s just wonderful to have property and capitalize on renting it out. But managing your income property on your own can be very stressful, and it takes a lot of skills and patience, not to mention time.

Owners/renters relationship in Russia isn’t the subject of thorough legal regulation, and even a signed contract doesn’t provide the both sides enough ground for legal action. Current regulation makes it hard for tenants and landlords alike to come to agreement in face-to-face communication, when problems arise.

Tenant’s aim is to rent a quality apartment and have a reliable landlord who is willing to negotiate issues. Owner is interested in renting his or her property to an honest, neat and financially reliable person.

There are numerous problems that owners and tenants face: late payments, needs for the furniture or appliances repair, relevance of takeout, forced eviction before date stated in the contract, rent increasing, or tenants eviction.

Our services include:

  • Checking the rent being collected on time
  • Tenants’ and owners’ problems solving
  • Monthly financial statement to owner
  • Negotiating the terms of all service contracts
  • Dealing with utility services bills
  • Invoicing renter on utility services
  • Real estate insurance
  • Help in collecting documents required for lease
  • Arrangement of maintenance work
  • Preparation the property for rent
  • Communicating with utility companies
  • Cleaning

We are often asked

How does the statement to owner look like?

Each month you receive a financial statement showing money collected -- mainly, rent and security deposit that paid when the agreement is signed. There may be also recoverable costs on energy, water, Internet connection; insurance payouts, or refund of excessive advance payments.

You will also find in the statement any disbursements that have been made. Items of expenditure are utility bills, Internet connection payment, energy cost if it’s included in rent rate. Here you can see agreed with the owner acquisitions or repair of furniture, equipment repairs or components were bought. Another cost item is ClubRentals fee.

The sum resulted from consolidation of income and costs is transferred to the owner’s account or may be handed over to you in cash.

If agreement terms state so, ClubRental may not to get rent payments, providing only services connected with tenancy. In that case you won’t find income part in your statement, with only itemized expenses to pay being showing to owner.

How do you determine the rent rate for a property?

Rent rate of particular property depends on neighbourhood it located at, view from the windows, furnishings, numbers of rooms and bathrooms, and property type. With ClubRentals having a wide spectrum of the apartments in its database — from one-room flats at residential neighbourhoods on the city outskirts to large luxury apartments with private terrace providing terrific view - we have an excellent knowledge of the local market and are able to determine optimal rent rate of a particular property to an accuracy of 10%. The visit of our expert and leasing agent to the unit make it possible to say more clear how much you may ask for your rental.

Besides location and property features, it’s also the current economic events that affects rental rates. For example, in 2015 prices dropped by 10-20% from the previous year level, while vacansies exposition term oincreased significantly (from one month to three months for mid-price segment units).

Which taxes should be paid when renting out the property?

Мы стремимся работать с добросовестными арендаторами, поэтому, прежде чем заключить договор, мы проверяем с кем имеем дело – просим предоставить справку о доходах или документы, подтверждающие наличие доходного бизнеса. Мы также понимаем, что у всех бывают непредсказуемые повороты событий, и не каждый знает, как у него сложиться через год. Поэтому своим арендаторам мы даем право расторгнуть договор, предупреждая нас за один месяц. Если это случается, мы делаем все, чтобы найти нового арендатора до конца оплаченного месяца. Если арендатор не нашелся, то мы расторгаем договор с собственником и продолжаем поиски нового арендатора. Когда появляется новый арендатор, мы заключаем новый договор аренды с собственником квартиры. Комиссию за сдачу мы повторно не берем.

How can my property safety be secured?

To secure regular rental returns on your property we demand the tenant pay the deposit (one month’s rent) when the tenancy agreement is signed. While the tenancy deposit will make sure your property is intact, for apartments with expensive furnishings it doesn’t enough and can’t guarantee the property safety. Meanwhile, here in Russia we are unable to implement Dutch or German practice, when three or four month’s rent is taken as security deposit -- such terms make it impossible to fill the vacancy in reasonable time period. Yet if the owner seeks to secure his/her property safety we can recommend our clients the trustworthy insurance company. The insurance costs sharing may become a subject of negotiation with prospective tenant.

We take into consideration hard economic situation and see late payment in some extent as acceptable in particular context. In case the tenant fails to pay rent in 10 days, we inform the owner about delay and its excuses. If the owner and property manager find the reasons justifiable, we inform the tenant about agreed term of payment. If we don’t find the excuses reasonable enough and when the security deposit is exhausted, we change the locks and seek to have debt repaid. Meanwhile, we need to add that we have not faced the necessity of changing the locks in reality.

What we offer

At first, we discuss the expecting rent level and leasing term with the owner. Then we negotiate on terms of our work and charges.

We define the ways of rent delivery: the owner may prefer to take it personally, or to get it though direct deposit, or to get it in cash after paying utility bills.

If you decide to hire us we make a contract on property management. Company CEO gets notarized power to make lease contracts and to represent the owner in communications with utility services.

We can also recommend repairs and cosmetic improvements to maximize income and make all needed work done. Lease agents advise you on possible rent level. We provide professional photography and advertising.

Andrej Hanjin

Andrej Hanjin

Employee of the International Organization, Holland
My priority was security of my apartment. And I also needed an extra income. I needed someone who would deal with broken taps and leaking roof, who would relate with drunk servicemen and slow officials. ClubRentals has been provided all that I need for 5 years and they really do a great job!